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1.
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Total quality management in consumer product industry Sohrab.

by Sohrab.

Material type: Article Article; Format: print Publisher: 1998Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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2.
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Study of customer relationship marketing practices in organi retailing in food and grocery sector in india An empirical analysis / Prasad, Ch J S.

by Prasad, Ch J S.

Material type: Article Article; Format: print Publisher: 2008Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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3.
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Service Quality, Customer Satisfaction, and Customer Loyalty Commercial Banks Lenka, Usha.

by Lenka, Usha | Suar, Damodar | Mohapatra, Pratap K.J.

Material type: Article Article; Format: print Publisher: The Journal of Entrepreneurship 2009Online access: Click here to access online Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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4.
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Soft and hard aspects of quality management practices influe service quality and customer satisfaction in manufactu Lenka, Usha.

by Lenka, Usha.

Material type: Article Article; Format: print Publisher: 2010Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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5.
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Service quality and customer satisfaction in banks a riview / Singh, Fulbag.

by Singh, Fulbag.

Material type: Article Article; Format: print Publisher: 2010Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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6.
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Segmentation of Bank Customers by Loyalty and Switching Inte Kaur, Gurjeet.

by Kaur, Gurjeet.

Material type: Article Article; Format: print Publisher: 2014Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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7.
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Assessing Service Quality and Customer Satisfaction in Manag Education Using SERVQUAL Model Kamble, Aakash Ashok.

by Kamble, Aakash Ashok.

Material type: Article Article; Format: print Publisher: 2015Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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8.
Customer satisfaction planning ensuring product quality and safety within your MRP/ERP systems

by Hirata, Thomas.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H4C8 (1).

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9.
Managing Quality: A Practical Guide to Customer Satisfaction

by Murthy, D B N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Response Books 1999Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4013 M8M2 (1).

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