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1.
Organisational schizophrenia impact on customer service quality

by Gureja, Gopal K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8O7 (1).

2.
Customer culture: how FedEx and other great companies put the customer first every day

by Basch, Michael D.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Saddle River, NJ Prentice Hall / Pearson Education 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B2C8 (1).

3.
Customer satisfaction planning ensuring product quality and safety within your MRP/ERP systems

by Hirata, Thomas.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H4C8 (1).

4.
Total customer value management transforming business thinking

by Mahajan, Gautam.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Response Books / Sage 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M2T6 (1).

5.
Quality: Total Customer Service

by Taylor, Lynda King.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Century Business 1992Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 T2Q8 (1).

6.
Human Development Report 1992

by UNDP.

Material type: Text Text; Literary form: Publisher: Availability: No items available : Withdrawn (1).

7.
Business strategy and strategic cost management

by Kishore, Ravi M.

Publisher: New Delhi Taxmann Publications (P.) Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 658.15 K4B8 (1).

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