EDII Library and Information Center catalog › Results of search for 'su:"Customer relations."'

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	1.	Engage the complete guide for brands and businesses to build, cultivate, and measure success in the new web by Solis, Brian. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Jersey John Wiley & Sons, Inc. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.872 S6E6 (1). Place hold Add to cart (remove)
	2.	Launch how to quickly propel your business beyond the competition by Stelzner, Michael A. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, NJ John Wiley & Sons, Inc. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 S8L2 (2). Place hold Add to cart (remove)
	3.	The Behavioral advantage what the smartest, most successful companies do differently to win in the B2B arena by Bacon, Terry R \| Pugh, David G. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2004Availability: Items available for loan: Ahmedabad (HO)Call number: 658 B2B3 (1). Place hold Add to cart (remove)
	4.	Who's your gladys? how to turn even the most difficult customer into your biggest fan by Suttle, Marilyn \| Vest, Lory Jo. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 S8W4 (1). Place hold Add to cart (remove)
	5.	What to say to a porcupine 20 humorous tales that get to the heart of great customer service by Gallagher, Richard S. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G2W4 (1). Place hold Add to cart (remove)
	6.	Customer service training 101 quick and easy techniques that get great results by Evenson, Renee. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3124 E9C8 (1). Place hold Add to cart (remove)
	7.	Loyalty rules how today's leaders build lasting relationships by Reichheld, Frederick F. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston Harvard Business School Press 2001Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 R3L6 (1). Place hold Add to cart (remove)
	8.	Reorganize for resilience putting customers at the centre of your business by Gulati, Ranjay. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Press 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8R3 (1). Place hold Add to cart (remove)
	9.	Managing challenging clients building effective relationship with difficult customers by Oade, Aryanne. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hampshire Palgrave Macmillan 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 O2M2 (1). Place hold Add to cart (remove)
	10.	The Entrepreneur's guide to selling by London. Jonathan \| Rhoads, C J (Ed.). Material type: Text; Format: print ; Literary form: Not fiction Publisher: Santa Barbara, CA Praeger / ABC-CLIO 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658 E9 (1). Place hold Add to cart (remove)
	11.	Likeonomics the unexpected truth behind earning trust, influencing behavior, and inspiring action by Bhargava, Rohit. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, NJ John Wiley and Sons, Inc. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B4L4 (1). Place hold Add to cart (remove)
	12.	The Hidden wealth of customers realizing the untapped value of your most important asset by Lee, Bill. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.834 L3H4 (1). Place hold Add to cart (remove)
	13.	Customer relationship management in the financial industry organizational processes and technology innovation by Rajola, Federico. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Springer 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 R2C8 (1). Place hold Add to cart (remove)
	14.	Customer in the boardroom? crafting customer-based business strategy by Bijapurkar, Rama. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response / Sage Publications India Pvt. Ltd. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B4C8 (1). Place hold Add to cart (remove)
	15.	No cover image available Compendium of customer service questionnaires and inventories by Cook, Sarah. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Gower Publishing Ltd. 2002Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.812 C6C6 (1). : Add to cart (remove)
	16.	Soul trader putting the heart back into your business by Ogunlaru, Rasheed. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658 O4S6 (1). Place hold Add to cart (remove)
	17.	Organisational schizophrenia impact on customer service quality by Gureja, Gopal K. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8O7 (1). Place hold Add to cart (remove)
	18.	Customer culture: how FedEx and other great companies put the customer first every day by Basch, Michael D. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Saddle River, NJ Prentice Hall / Pearson Education 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B2C8 (1). Place hold Add to cart (remove)
	19.	The Power of Two how smart companies create win-win customer-supplier partnership that outperform the competition by Cordon, Carlos \| Vollmann, Thomas. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Palgrave Macmillan 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.046 C6P6 (1). Place hold Add to cart (remove)
	20.	No cover image available The Marketing mavens by Capon, Noel. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York crown business 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 C2M2 (1). Place hold Add to cart (remove)
	21.	No cover image available Customer relationship management a strategic approach to marketing by Mukerjee, Kaushik. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M8C8 (1). Place hold Add to cart (remove)
	22.	When the customer think we don't care ending actions that self-destruct companies, customer service and jobs by Buchanan, Richard W. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8W4 (1). Place hold Add to cart (remove)
	23.	Customer value investment formula for sustained business success by Mahajan, Gautam. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Response Books 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M2C8 (1). Place hold Add to cart (remove)
	24.	Customer satisfaction planning ensuring product quality and safety within your MRP/ERP systems by Hirata, Thomas. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H4C8 (1). Place hold Add to cart (remove)
	25.	CRM at the speed of light essential customer strategies for the 21st century by Greenberg, Paul. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2004Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G7C7 (1). Place hold Add to cart (remove)
	26.	When customers think we don't care ending actions that self-destruct companies, customer service and jobs by Buchanan, Richard W. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2004Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8W4 (1). Place hold Add to cart (remove)
	27.	Total customer value management transforming business thinking by Mahajan, Gautam. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Response Books / Sage 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M2T6 (1). Place hold Add to cart (remove)
	28.	Harvard Business Review on reinventing your marketing Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston Harvard Business Review Press 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658 H2 (1). Place hold Add to cart (remove)
	29.	Built to love creating products that captivate customers by Boatwright, Peter \| Cagan, Jonathan. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH Education Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B6B8 (1). Place hold Add to cart (remove)
	30.	Guerrilla social media marketing 100+ weapons to grow your online influence, by Levinson, Jay Conrad \| Gibson, Shane. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 L3G8 (1). Place hold Add to cart (remove)
	31.	Achieve sales excellence the 7 customer rules for becoming the new sales professional by Stevens, Howard \| Kinni, Theodore. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Massachusetts Platinum Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.82 S8A2 (1). Place hold Add to cart (remove)
	32.	Exceptional customer service going beyond your good service to exceed the customer's expectations Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Viva 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 F6E9 (1). Place hold Add to cart (remove)
	33.	Answering the ultimate question how net promoter can transform your business by Brooks, Laura L \| Owen, Richard. Material type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, CA Jossey Bass / Wiley 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B7A6 (1). Place hold Add to cart (remove)
	34.	Tactical transparency how leaders can leverage social media to maximize value and build their brand by Holtz, Shel \| Havens, John C. Material type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, CA Jossey Bass / Wiley Imprint 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.802 H6T2 (1). Place hold Add to cart (remove)
	35.	A Complaint is a gift by Barlow, Janelle \| Moller, Claus. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2003Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B2C6 (1). Place hold Add to cart (remove)
	36.	The Behavioural advantage what the smartest, most successful companies do differently to win in the B2B arena by Bacon, Terry R \| Pugh, David G. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM 2004Availability: Items available for loan: Ahmedabad (HO)Call number: 658.001 B2B3 (1). Place hold Add to cart (remove)
	37.	High impact marketing that gets results by Kolah, Ardi. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 K6H4 (1). Place hold Add to cart (remove)
	38.	No cover image available Creating the strategy winning and keeping customers in B2B markets by Gould, Rennie. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.802 G6C7 (1). Place hold Add to cart (remove)
	39.	E-myth mastery the Seven essential disciplines for building a world class company by Gerber, Michael E. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Collins Business / HarperCollins Publishers 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.421 G3E6 (1). Place hold Add to cart (remove)
	40.	Employees first, customers second turning conventional management upside down by Nayar, Vineet. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston Harvard Business School 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3152 N2E6 (1). Place hold Add to cart (remove)
	41.	Customer relationship management: concepts and technologies by Buttle, Francis. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Rouledge Taylor and Francis Group 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1). Place hold Add to cart (remove)
	42.	Effective customer care by Wellington, Pat. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 W3E3 (1). Place hold Add to cart (remove)
	43.	The Intention economy when customers take charge by Searls, Doc. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.834 S3I6 (1). Place hold Add to cart (remove)
	44.	The Marketing manifesto by Hood, David James. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Routledge 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 H6M2 (1). Place hold Add to cart (remove)
	45.	How companies win profiting from demand-driven business models no matter what business you're in by Kash, Rick \| Calhoun, David. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York HarperCollins Publishers 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4092 K2H6 (1). Place hold Add to cart (remove)
	46.	Customer relationship management: emerging concepts, tools and applications by Sheth, Jagdish Ed \| Shainesh, G Ed \| Parvatiya, Atul Ed. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2001Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 C8 (1). Place hold Add to cart (remove)
	47.	Traction: how any startup can achieve explosive customer growth by Weinberg, Gabriel \| Mares, Justin. Publisher: UK Portfolio / Penguin Random House 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 658.11 W3H6 (1). Place hold Add to cart (remove)
	48.	The high-speed company : creating urgency and growth in a nanosecond culture / Jason Jennings, with Laurence Haughton. by Jennings, Jason. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Portfolio/Penguin, 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4012 J3H4 (1). Place hold Add to cart (remove)
	49.	The startup owner's manual: the step-by-step guide for building a great company by Blank, Steven G \| Dorf, Bob. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Pescadero, Calif. : K&S Ranch, Inc., 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.11 B5S8 (1). Lists: Startups. Place hold Add to cart (remove)
	50.	Customer-centric marketing: build relationships, create advocates, and influence your customers by Cundari, Aldo. Publisher: Hoboken, NJ John Wiley & Sons, Inc. 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 C8C8 (1). Place hold Add to cart (remove)
	51.	Rocket: Eight lessons to secure infinite growth by Silverstein, Michael J \| Bolden, Dylan \| Jacobsen, Rune \| Sajdeh, Rohan. Publisher: New Delhi McGraw Hill Education (India) Pvt. Ltd. 2016Availability: Items available for loan: Ahmedabad (HO)Call number: 658 S4R6 (1). Place hold Add to cart (remove)
	52.	The Hidden wealth of customers: realizing the untapped value of your most important asset by Lee, Bill. Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8342 L3H4 (1). Place hold Add to cart (remove)
	53.	Nice companies finish first : why cutthroat management is over--and collaboration is in / by Shankman, Peter \| Kelly, Karen. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Palgrave Macmillan 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658 S4N4 (1). Place hold Add to cart (remove)
	54.	Value proposition design: how to create products and services customers want: get started with... by Osterwalder, Alex \| Pigneur, Yves \| [Bernarda, Greg] \| [Smith, Alan]. Publisher: New Delhi Wiley India Pvt. Ltd. 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4012 O8V2 (1). Place hold Add to cart (remove)
	55.	The New age of innovation: driving cocreated value through global networks by Prahalad, C K \| Krishnan, M S. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi: TMH, 2008Availability: Items available for loan: Thrissur (Kerala)Call number: 658 PRA (1). Place hold Add to cart (remove)
	56.	Good profit: how creating value for others built one of the world's most successful companies by Koch, Charles G. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London: Piatkus, 2015Availability: Items available for loan: Thrissur (Kerala)Call number: 658.4 KOC (1). Place hold Add to cart (remove)
	57.	Sense and respond: how successful organizations listen to customers and create new products continuously / by Gothelf, Jeff \| Seiden, Josh. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, Massachusetts Harvard Business Review Press 2017Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G6S3 (1). Place hold Add to cart (remove)
	58.	Scaling up excellence: getting to more without settling for less by Sutton, Robert I \| Rao, Huggy. Publisher: London Business Books / Random House Business Books 2016Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4013 S8S2 (1). Place hold Add to cart (remove)
	59.	Excellence wins: a no-nonsense guide to becoming the best in a world of compromise by Sculze, Horst \| Merrill, Dean. Publisher: Michigan Zondervan 2019Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3 S2E9 (1). Place hold Add to cart (remove)
	60.	Customer relationship management: concepts and technologies by Buttle, Francis \| Maklan, Stan. Edition: 4th ed. rep. Publisher: Oxon Routledge / Taylor & Francis Group 2021Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1). Place hold Add to cart (remove)
	61.	The Lean approach to digital transformation: from customer to code and from code to customer by Caseau, Yves. Publisher: London / New York Routledge / Taylor & Francis Group 2022Availability: Items available for loan: Ahmedabad (HO)Call number: 004 C2L3 (1). Place hold Add to cart (remove)

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Your search returned 61 results.