| 000 | 00460nab a22001697a 4500 | ||
|---|---|---|---|
| 008 | 160615b2006 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aNarotra, P S | ||
| 245 |
_aNext generation call/contact centres _cNarotra, P S. |
||
| 260 | _c2006 | ||
| 300 | _a295-301 | ||
| 650 | _a Call Centre Industry | ||
| 650 | _aVoip | ||
| 650 | _aVoice Over Ip | ||
| 650 | _aContact Centres | ||
| 650 | _aCall Centres | ||
| 773 |
_aElectronics Information & Planning _dAug-Sep |
||
| 999 |
_c35852 _d35852 |
||