| 000 | 00410nab a22001457a 4500 | ||
|---|---|---|---|
| 008 | 160615b2008 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aFrei, Frances X | ||
| 245 |
_aThe four things a service business must get right _cFrei, Frances X. |
||
| 260 | _c2008 | ||
| 300 | _a70-80 | ||
| 650 | _aService Companies | ||
| 650 | _aService Business | ||
| 650 | _aService Sector | ||
| 773 |
_aHarvard Business Review _dApr |
||
| 999 |
_c37275 _d37275 |
||