000 | 00704pam a2200241a 44500 | ||
---|---|---|---|
008 | 160523b2012 xxu||||| |||| 00| 0 eng d | ||
020 | _a9781422172315 | ||
082 | _a658.834 L3H4 | ||
100 | _aLee, Bill | ||
245 |
_aThe Hidden wealth of customers _brealizing the untapped value of your most important asset |
||
260 |
_aBoston, MA _bHarvard Business Review Press _c2012 |
||
300 | _a222p.incl.index | ||
650 | _a | ||
650 | _aHidden Wealth | ||
650 | _aCustomer Revolution | ||
650 | _aConsumer Behavior | ||
650 | _aCustomer Loyalty | ||
650 | _aCustomer Relations | ||
650 | _aCustomer Relation | ||
650 | _aMarketing Management | ||
650 | _aManagement | ||
650 | _aMarketing | ||
999 |
_c49978 _d49978 |