000 00630pam a2200193a 44500
008 160523b2007 xxu||||| |||| 00| 0 eng d
020 _a8120332850
082 _a658.812 M8C8
100 _aMukerjee, Kaushik
245 _aCustomer relationship management
_ba strategic approach to marketing
260 _aNew Delhi
_bPHI
_c2007
300 _axxi,170p.incl.index
650 _aCustomer Services and Customer Relations
650 _aCustomer Services and Marketing
650 _aCustomer Relations amd Marketing
650 _aCustomer Relationship and Marketing
650 _aCRM
650 _aCustomer Relationship Management
999 _c54587
_d54587