Please use this identifier to cite or link to this item: http://library.ediindia.ac.in:8181/xmlui//handle/123456789/1049
Title: Book Review: Ernesto Noronha and Premilla D’Cruz, Employee Identity in Indian Call Centres: The Notion of Professionalism, New Delhi: Response Books, 2009, 184 pp
Authors: Misra, Shalini
Issue Date: Sep-2010
Publisher: Sage Publications
URI: http://hdl.handle.net/123456789/1049
Appears in Collections:September Vol.19 No.(2)

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