Please use this identifier to cite or link to this item: http://library.ediindia.ac.in:8181/xmlui//handle/123456789/8144
Full metadata record
DC FieldValueLanguage
dc.contributor.authorBasu, Analjyoti-
dc.contributor.authorBhattacharya, Debasis-
dc.contributor.authorDey, Shuvendu-
dc.date.accessioned2019-03-17T16:15:13Z-
dc.date.available2019-03-17T16:15:13Z-
dc.date.issued2019-02-22-
dc.identifier.isbn9789386578402-
dc.identifier.urihttp://library.ediindia.ac.in:8181/xmlui//handle/123456789/8144-
dc.descriptionThirteenth Biennial Conference on Entrepreneurship/ Edited by Sasi Misra, Sunil Shukla, Ganapathi Batthinien_US
dc.description.abstractThis article proposes elements for an answer by inquiring into the customer satisfaction level in the context of homestay tourism in Darjeeling. In this case, the article deduces the initiatives of homestay entrepreneurs and how they organize to serve the tourists. The relevance and importance of the various parameters are put under scanner and some broadening of the analysis is proposed on grounds of visitor’s satisfaction. A descriptive methodology has been employed by personally administering a questionnaire to the target respondents. Various descriptive measures, application of Factor Analysis, and OLS have been employed to process the data. The findings of the study reveal that customer satisfaction can be explained by considering a few important variables. The results signify that there are scopes for further improvement of the service provided to the tourists by the homestay entrepreneurs.en_US
dc.language.isoenen_US
dc.publisherBookwell Delhien_US
dc.subjecthomestayen_US
dc.subjecttourismen_US
dc.subjectcustomer satisfactionen_US
dc.subjectentrepreneursen_US
dc.subjectEntrepreneurship Development Institute of Indiaen_US
dc.subjectUniversity of North Bengalen_US
dc.subjectSiliguri Institute of Technologyen_US
dc.titleA Study of Home Stay based Tourism Entrepreneurs in Darjeelingen_US
dc.typeArticleen_US
Appears in Collections:Tourism Entrepreneurship

Files in This Item:
File Description SizeFormat 
13th conf-133N.pdf
  Restricted Access
217.22 kBAdobe PDFView/Open Request a copy


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.