Request a document copy: Abstract: Yli-Renko, Helena, Sapienza, Harry J. and Hay, Michael, ’The Role of Contractual Governance Flexibility in Realizing the Outcomes of Key Customer Relationships’, Journal of Business Venturing, vol. 16, no. 6 (November 2001), pp. 529-55.

all files (of this document) in restricted access
the file(s) you requested
Cancel