dc.contributor.author | Srivastava, A K | |
dc.date.accessioned | 2015-06-19T05:50:50Z | |
dc.date.available | 2015-06-19T05:50:50Z | |
dc.date.issued | 2001-09 | |
dc.identifier.uri | http://hdl.handle.net/123456789/1223 | |
dc.description.sponsorship | Centre for Research in Entrepreneurship Education and Development | en_US |
dc.language.iso | en | en_US |
dc.publisher | Sage Publications | en_US |
dc.title | Book Review: D.B.N. Murthy, Managing Quality: A Practical Guide to Customer Satisfaction, Response Books, New Delhi, 1999, pp. 226. | en_US |
dc.type | Other | en_US |