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03 The Journal of Entrepreneurship
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2009
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March Vol.18 No.(1)
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Service Quality, Customer Satisfaction, and Customer Loyalty in Indian Commercial Banks
Lenka, Usha
;
Suar, Damodar
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Mohapatra, Pratap K J
(
Sage Publications
,
2009-03
)
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Author
Lenka, Usha (1)
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Suar, Damodar (1)
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Customer Loyalty (1)
Customer Satisfaction (1)
Indian Commercial Banks (1)
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2009 (1)
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