Ellington, Edward P
TQM adoption practices in the family-owned business Ellington, Edward P. - 1996 - 5 - 14
This paper reports the results of a study of total quality management (TQM) adoption practices in family-owned manufacturing firms. Family-owned firms were found more often than other firms to be total 'non adopters' of TQM. The study clearly demonstrates that highest family owned firm performance levels are associated with a more holistic and complete TQM adoption pattern.
TQM adoption practices in the family-owned business Ellington, Edward P. - 1996 - 5 - 14
This paper reports the results of a study of total quality management (TQM) adoption practices in family-owned manufacturing firms. Family-owned firms were found more often than other firms to be total 'non adopters' of TQM. The study clearly demonstrates that highest family owned firm performance levels are associated with a more holistic and complete TQM adoption pattern.