Pay dissatisfaction and intention to leave the moderating role of personal care worker client embeddedn

By: Treuren, Gerrit J M
Material type: ArticleArticlePublisher: 2015Description: 5 - 21 In: Nonprofit Management & LeadershipSummary: This article examines the power of a particular type of employee attachment--client embeddedness--in buffering the adverse effect of pay dissatisfaction on employee intention to leave. Based on a sample of 153 personal care workers employed by a disability service organization, this article finds that client embeddednes--the attachment that employees can experience as a result of interactions with clients or customers--dampens the adverse effect of pay dissatisfaction on employee intention to leave. This finding has implications for the development of appropriate recruitment and retention practices in not-for-profit organizations.
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Articles Articles Ahmedabad (HO)
(Browse shelf) Vol. 25, Issue. 1 Available 020268

This article examines the power of a particular type of employee attachment--client embeddedness--in buffering the adverse effect of pay dissatisfaction on employee intention to leave. Based on a sample of 153 personal care workers employed by a disability service organization, this article finds that client embeddednes--the attachment that employees can experience as a result of interactions with clients or customers--dampens the adverse effect of pay dissatisfaction on employee intention to leave. This finding has implications for the development of appropriate recruitment and retention practices in not-for-profit organizations.

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