The voice of the customer the starting point of quality Nagi, Sanjay. Gaur Ashok.
By: Nagi, Sanjay. Gaur Ashok
Material type: ArticlePublisher: 1999Description: pp.33-40Subject(s): Timing | Customer Segmentation | Consumer Satisfaction | Gn Consulting In: INDIAN MANAGEMENTItem type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles | Ahmedabad (HO) | (Browse shelf) | Vol. 38, Issue. 1/2 | Available | 002992 |
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