The Customer satisfaction audit an eight step approach to ensure that your firm stays focused on customer needs to promote real gains
By: Bluestein, Abram I
Contributor(s): Sanderson, Ronald J | Moriarty, Michael
Material type:
TextPublisher: Cambridge Cambridge Strategy Publications Ltd. Description: 102pISBN: 1902433580Subject(s): Customer Satisfaction | Company Self Assessment | Audits | Audit | Self Assessment Audits | Self Assessment | ManagementDDC classification: 658 C6
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Ahmedabad (HO) | 658 C6 (Browse shelf) | Reference | 7728 |
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