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1.
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Strategy for customer satisfaction in rural banks a case study of Shivalik Kshetriya Gramin Bank, Hoshiarpur

by Sharma, R D.

Material type: Article Article Publisher: 20Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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2.
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Perceived service quality and customer satisfaction in a pub bank in India a study / Aileni, Vidyadhar Reddy.

by Aileni, Vidyadhar Reddy.

Material type: Article Article; Format: print Publisher: 2006Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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3.
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Constituent dimentions of customer satisfaction a study of nationalized and private banks / Mishra, Jitendr

by Mishra, Jitendra Kumar.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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4.
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Service Quality, Customer Satisfaction, and Customer Loyalty Commercial Banks Lenka, Usha.

by Lenka, Usha | Suar, Damodar | Mohapatra, Pratap K.J.

Material type: Article Article; Format: print Publisher: The Journal of Entrepreneurship 2009Online access: Click here to access online Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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5.
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Service quality and customer satisfaction in banks a riview / Singh, Fulbag.

by Singh, Fulbag.

Material type: Article Article; Format: print Publisher: 2010Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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6.
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The Customer's attitude on CRM practices of commercial banks an empirical study with special reference to Sivagngai Distr

by Ganeshmurthy, K.

Material type: Article Article; Format: print Publisher: 2011Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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7.
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Bank and product selection a comparison of rural and urban customers / Singh, Fulbag.

by Singh, Fulbag.

Material type: Article Article; Format: print Publisher: 2012Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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8.
RBI's instructions for banks and banking operations

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann Publications (P.) Ltd. 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.10954 R3 (1).

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9.
Banking principles and operations

by Gopinath, M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

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10.
Dare to lead: the transformation of Bank of Baroda a CEO's personal account of historic changes in a large corporation

by Khandelwal, Anil K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 332.10954 K4D2 (1).

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11.
Banking principles and operations

by Gopinath M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

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12.
Rural banking operations

by IIBF (Indian Institute of Banking & Finance).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann Publications (P.) Ltd. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 332.31 I6R8 (1).

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