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ASTD ultimate basic business skills: training an effective workforce Atwood, Christee Gabour

Material type: Film Film; Type of visual material: Publisher: Virgina ASTD Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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CNBC TV 18: strategies for becoming customer focused organization-CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Television Eighteen India Ltd. 2007; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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CNBC TV 18: strategies for becoming a customer focused organization CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Television Eighteen India Ltd. 2007; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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CRM (Customer relationship management) CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Bennett Coleman & Co.Ltd. 2004; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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The Economic Times in the classroom: customer service-CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Times Multimedia India 2008; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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AIMA: connecting with the new consumer (CDROM)

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi AIMA / Excel Multimedia 2005; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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AIMA: importance of customr focus to an organization (CDROM)

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi AIMA / Excel Multimedia 2004; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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AIMA: creating customer delight (CDROM)

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi AIMA / Excel Multimedia 2009; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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AIMA: towards customer leadership (CDROM)

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi AIMA / Excel Multimedia 2009; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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Train2success: customer service

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Zenith Global Consultants Ltd. 2007; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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11.
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Train2success: customer relationship management

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Zenith Global Consultants Ltd. 2007; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

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