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1.
The importance of older consumers to the survival of small r business in rural lowa Miller, Nancy. J. Kim Soyoung.

by Miller, Nancy. J. Kim Soyoung.

Material type: Article Article; Format: print Publisher: 1999Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
Managing customer touchpoints Deepak.

by Deepak.

Material type: Article Article; Format: print Publisher: 2005Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

3.
The top ten excuses for bad service (and how to avoid needin Dickson, Duncan.

by Dickson, Duncan.

Material type: Article Article; Format: print Publisher: 2005Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

4.
The New rules of customer experience management Dhananjayan, G.

by Dhananjayan, G.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

5.
Transforming strategy one customer at a time / Harrington; Richard J.

by Harrington; Richard J.

Material type: Article Article; Format: print Publisher: 2008Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

6.
The Kindness revolution the company-wide culture shift that inspires phenomenal customer service

by Horrell, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1).

7.
Banking principles and operations

by Gopinath, M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

8.
Simple ways to make your customers happy

by Batra, Promod.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Think Inc. 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658 S4 (1).

9.
Soul trader putting the heart back into your business

by Ogunlaru, Rasheed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658 O4S6 (1).

10.
Wonder woman marketing secrets for the trillion-dollar customer

by Ellwood, Lain | Shekar, Sheila.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Palgrave Macmillan 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 E5W6 (1).

11.
Simple ways to make your customers happy

by Batra, Promod.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Think Inc 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658 S4 (1).

12.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

13.
The Economic Times in the classroom: customer service-CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Times Multimedia India 2008; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

14.
Banking principles and operations

by Gopinath M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

15.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

16.
The Kindness revolution the company-wide culture shift that inspires phenomenal customer service

by Horrell, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1).

17.
Managing customers for profit strategies to increase profits and build loyalty

by Kumar, V.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Dorling kindersly (India) Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.82 K8M2 (1).

18.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

19.
Award winning customer service 101 ways to guarantee geat performance

by Evenson, Renee.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 E9A9 (1).

20.
Branded customer service the new competitive edge

by Barlow, Janelle | Stewart, Paul.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Noida HarperCollins Publishers India Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B2P7 (1).

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