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1.
CNBC TV 18: strategies for becoming customer focused organization-CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Television Eighteen India Ltd. 2007; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

2.
Reorganize for resilience putting customers at the centre of your business

by Gulati, Ranjay.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Press 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8R3 (1).

3.
Change your business with NLP powerful tools to improve your organization's performance and get results

by Agness, Lindsey.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chichester, UK Capston Publishing Ltd. 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3124 A4C4 (1).

4.
Every business is a growth business how your company can prosper year after year

by Charan, Ram | Tichy, Noel M.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Three River Press 1998Availability: Items available for loan: Ahmedabad (HO)Call number: 658.406 C4E9 (1).

5.
CNBC TV 18: strategies for becoming a customer focused organization CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Television Eighteen India Ltd. 2007; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

6.
Dabawala lessons for building lasting success based on values

by Pandit, Shrinivas.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658 P2D2 (1).

7.
Dabawala

by Pandit, Shrinivas.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Diamond Books 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658 P2D2 (1).

8.
Dabbewale Pandit, Srinivas

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Diamond Pocket Books (Pvt.) Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658 P2D2 (1).

9.
Trainer's warehouse book of game fun and energizing ways to enhance learning

by Biech, Elaine (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, CA Pfeiffer / Wiley 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3124 T7 (1).

10.
The Behavioural advantage what the smartest, most successful companies do differently to win in the B2B arena

by Bacon, Terry R | Pugh, David G.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM 2004Availability: Items available for loan: Ahmedabad (HO)Call number: 658.001 B2B3 (1).

11.
AIMA: importance of customr focus to an organization (CDROM)

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi AIMA / Excel Multimedia 2004; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

12.
AIMA: creating customer delight (CDROM)

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi AIMA / Excel Multimedia 2009; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

13.
Customer worthy why and how everyone in your organization must think like a customer

by Hoffman, Michael R.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Macmillan Publishers India Ltd. 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8105 H6C8 (1).

14.
Social business by design transformative social media strategies for the connected company

by Hinchcliffe, Dion | Kim, Peter.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Times Group Books / Jossey-Bass 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.408 H4S6 (1).

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