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	1.	No cover image available Service Quality, Customer Satisfaction, and Customer Loyalty Commercial Banks Lenka, Usha. by Lenka, Usha \| Suar, Damodar \| Mohapatra, Pratap K.J. Material type: Article; Format: print Publisher: The Journal of Entrepreneurship 2009Online access: Click here to access online Availability: Items available for loan: Ahmedabad (HO)Call number: (1). Place hold Add to cart (remove)
	2.	No cover image available Soft and hard aspects of quality management practices influe service quality and customer satisfaction in manufactu Lenka, Usha. by Lenka, Usha. Material type: Article; Format: print Publisher: 2010Availability: Items available for loan: Ahmedabad (HO)Call number: (1). Place hold Add to cart (remove)
	3.	No cover image available Service quality and customer satisfaction in banks a riview / Singh, Fulbag. by Singh, Fulbag. Material type: Article; Format: print Publisher: 2010Availability: Items available for loan: Ahmedabad (HO)Call number: (1). Place hold Add to cart (remove)
	4.	No cover image available Segmentation of Bank Customers by Loyalty and Switching Inte Kaur, Gurjeet. by Kaur, Gurjeet. Material type: Article; Format: print Publisher: 2014Availability: Items available for loan: Ahmedabad (HO)Call number: (1). Place hold Add to cart (remove)
	5.	No cover image available Assessing Service Quality and Customer Satisfaction in Manag Education Using SERVQUAL Model Kamble, Aakash Ashok. by Kamble, Aakash Ashok. Material type: Article; Format: print Publisher: 2015Availability: Items available for loan: Ahmedabad (HO)Call number: (1). Place hold Add to cart (remove)
	6.	Organisational schizophrenia impact on customer service quality by Gureja, Gopal K. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8O7 (1). Place hold Add to cart (remove)
	7.	Delivering satisfaction and service quality a customer-based approach for libraries by Hernon, Peter \| Whiteman, John R. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Indiana Publishing House 2009Availability: No items available : Withdrawn (1). Add to cart (remove)

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