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1.
Customer relationship management: concepts and technologies

by Buttle, Francis | Maklan, Stan.

Edition: 4th ed. rep. Publisher: Oxon Routledge / Taylor & Francis Group 2021Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1).

2.
Franchising strategies: the entrepreneur's guide to success

by Teixeira, Ed | Chan, Richard.

Publisher: New York / Oxon Routledge / Taylor & Francis Group 2023Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 T3F7 (1).

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