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1.
Next generation call/contact centres Narotra, P S.

by Narotra, P S.

Material type: Article Article; Format: print Publisher: 2006Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
Employee identity in Indian call centre the notion of professionalism

by Noronha | D'Cruz, Premilla.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.45 N6E6 (1).

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