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Customer service and the dilemma of product warranty a case of Fast Track Motors India Limited / Sushil Kumar.

By: Sushil Kumar
Material type: ArticleArticlePublisher: 2007Description: 27-43Subject(s): Anger Management | Emotional Intelligence | Difficult Customer | Dealership Management | Customer Rates Faction | Product Warranty | Customer Service In: Asian Journal of Management Cases
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Item type Current location Call number Vol info Status Date due Barcode
Articles Articles Ahmedabad (HO)
(Browse shelf) Vol. 4, Issue. 1 Available 013007

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