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Answering the ultimate question how net promoter can transform your business

By: Brooks, Laura L
Contributor(s): Owen, Richard
Material type: TextTextPublisher: San Francisco, CA Jossey Bass / Wiley 2009Description: xiv,304p.incl.indexISBN: 9780470260692Subject(s): Success in Business | Customer Satisfaction | Customer Royalty | Customer Relations | Marketing ManagementDDC classification: 658.812 B7A6
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Item type Current location Call number Status Date due Barcode
Books Books Ahmedabad (HO)
658.812 B7A6 (Browse shelf) Available 14728

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