Managing challenging clients building effective relationship with difficult customers
By: Oade, Aryanne
Material type: TextPublisher: Hampshire Palgrave Macmillan 2012Description: xxii,170p.incl.indexISBN: 9780230238428Subject(s): Client Management Skill | Client Management Skills | Skills | Skill | Commitment | Responsibility | Trouble | Balance | Trust | Involvement | Control | Reputational Risk | Client Behavior | Challenging | Handling | Customer Service Management | Marketing Management | Consumer Satisfaction | Customer Relations | Customer Services Management | Customer ServicesDDC classification: 658.812 O2M2Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Ahmedabad (HO) | 658.812 O2M2 (Browse shelf) | Available | 19561 |
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658.812 M2C8 Customer value investment | 658.812 M2T6 Total customer value management | 658.812 M8C8 Customer relationship management | 658.812 O2M2 Managing challenging clients | 658.812 P4E8 Ethnic marketing: theory, practice and entrepreneurship | 658.812 P7B3 The Best service is no service | 658.812 Q8S8 Superior customer service |
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