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1.
The Influence of applications on online auctions Lee, Yuan-Duen.

by Lee, Yuan-Duen.

Material type: Article Article; Format: print Publisher: 2009Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
Service Quality, Customer Satisfaction, and Customer Loyalty Commercial Banks Lenka, Usha.

by Lenka, Usha | Suar, Damodar | Mohapatra, Pratap K.J.

Material type: Article Article; Format: print Publisher: The Journal of Entrepreneurship 2009Online access: Click here to access online Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

3.
Knock your socks off selling

by Gitomer, Jeffrey | Zemke, Ron.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 1999Availability: Items available for loan: Ahmedabad (HO)Call number: 658.85 G4K6 (1).

4.
Loyalty rules how today's leaders build lasting relationships

by Reichheld, Frederick F.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston Harvard Business School Press 2001Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 R3L6 (1).

5.
The Ultimate question 2.0 how to promoter companies thrive in a customer-driven world

by Reichheld, Fred | Markey, Rob.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston Harvard Business Review Press 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.872 R3U5 (1).

6.
The Hidden wealth of customers realizing the untapped value of your most important asset

by Lee, Bill.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.834 L3H4 (1).

7.
Customer culture: how FedEx and other great companies put the customer first every day

by Basch, Michael D.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Saddle River, NJ Prentice Hall / Pearson Education 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B2C8 (1).

8.
The Hidden wealth of customers: realizing the untapped value of your most important asset

by Lee, Bill.

Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8342 L3H4 (1).

9.
People powered: how communities can supercharge your business, brand, and teams

by Bacon, Jono.

Publisher: harpercollinsleadership.com HarperCollins Leadership 2019Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8343 B2P3 (1).

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