Refine your search
Availability
-
Authors
- Aileni, Vidyadhar Reddy
- Basu, Analjyoti
- Bhattacharya, Debasis
- Bluestein, Abram I
- Boatwright, Peter
- Brooks, Laura L
- Buchanan, Richard W
- Cagan, Jonathan
- Chakraborty, Shibashish
- Dey, Shuvendu
- Fournier, S. Dobscha S.
- Gupta, M. P.
- Hirata, Thomas
- Kamble, Aakash Ashok
- Kaur, Gurjeet
- Krishna, V V S Rama
- Lee, Yuan-Duen
- Lenka, Usha
- Mathur, Himendu. P.
- McGovern, Gail
- Mishra, Jitendra Kumar
- Mohapatra, Pratap K.J.
- Moriarty, Michael
- Murthy, D B N
- Narang, Sanjiv.
- Owen, Richard
- Pandit, Shrinivas
- Prasad, Ch J S
- Sachadeva, A.
- Sanderson, Ronald J
- Sapienza, Harry. J. Grimm Curt
- Sharma, R D
- Singh, Dallbir
- Singh, Fulbag
- Sohrab.
- Srinivasan, P. T. Kotadia H.
- Stokes, Devid
- Suar, Damodar
- Weldon, Ellie
- Show more
- Show less
-
Collections
-
Holding libraries
-
Item types
-
Locations
-
Topics
- Quality Management Models
- Smes
- Academics
- Assimilation Contrast Theory
- Assimilation Theory
- Auctions
- Audit
- Audits
- Banking
- Banking Industry
- Banks
- Brand Loyalty
- Building Lasting Success
- Business Success
- Communication
- Companies
- Company Self Assessment
- Consumer Decision Process
- Consumer Satisfaction
- Consumers
- Contrast Effect
- Corporate Performance
- Curvilinear Relationship
- Customer Care
- Customer Care Relations
- Customer Care Services
- Customer Defections
- Customer Loyalty
- Customer Relation
- Customer Relations
- Customer Relationship
- Customer Royalty
- Customer Satisfaction
- customer satisfaction
- Customer Service
- Customer Services
- Customer Switching
- Customer Value
- Dabawala
- Dabawalas
- Dabbevala
- Dabbevale
- Dabbewala
- Dabbewale
- Distribution
- Employee Satisfaction
- Entrepreneurialism
- entrepreneurs
- Entrepreneurship Development Institute of India
- Food And Grocery Retailing
- Food Delivery Business
- Food Delivery Management
- Food Delivery System
- Gap Analysis
- Generalised Negativity
- homestay
- Hr Competencies
- Icdt
- India
- Indian Commercial Banks
- Industry Structure
- Information
- Information Technology
- Innovations
- Intimacy
- Iso
- Local Traffic
- Loyal Stayers
- Loyalty
- Management
- Management Education
- Manufacturing-Oriented Service
- Marketing
- Marketing Management
- Marketing Strategy
- Mobile Network Providers
- Nationalized Banks
- Network
- New Poducts
- Online Auctions
- Opponent Process Theory
- Order Processing
- Principles
- Private Banks
- Process Quality
- Product Management
- Product-Satisfaction
- Production Planning
- Public Sector Banking
- Public Sector Banks
- Quality Control
- Quotation Processing
- Railroad Size
- Recruitment
- Regional Rural Banks
- Relationship Marketing
- Relationship Quality
- Self Assessment
- Self Assessment Audits
- Service Management
- Service Quality
- Services
- Services Management
- Servqual Model
- Shanghai
- Short-Line Railroad
- Siliguri Institute of Technology
- Small Business
- Small-To Medium-Sized Enterprises
- Soft And Hard Aspects Of Quality
- Spurious Stayers
- Statistical Process Control
- Success in Business
- Successful Organisation
- Successful Organization
- Switching Barriers
- Tea Segment
- Time Management
- Total Quality Management
- Tourism
- tourism
- Transaction
- Trust
- Trust Regaining
- University of North Bengal
- Value Addition
- Workplace Spirituality
- Show more
- Show less